To compare hair system providers, put three questions to each one; this guide demonstrates them with NSY Hair’s order guide and product page. They ask how a density percentage is defined, what a hair-type label omits, and what a custom order does to returns. Fill the answers into one sheet with a column for each provider, and the rows lead you to a conclusion.
Table of Contents
Three Tabs, Three Providers, and Numbers That Won’t Convert
Three provider pages in three tabs use three vocabularies, so a number on one page cannot go straight into a column beside a number from another page, even when both are called density.
A provider spreadsheet fills fast: a percentage in one column, a label in the next, return terms in a third. Every cell holds a statement the provider wrote for its page, and each statement means more once the question behind it is clear. The next three sections take those questions in turn.
A Density Percentage Means Whatever the Provider Defines It to Mean
Where a product page prints a density percentage, the provider has defined what that figure measures, and the page may or may not say how. A density percentage describes how full a hair system is only in terms of the page that prints it. Before two percentages share a row, the reader needs to know what each is measured against.
A Seller’s Order Guide Notes That Its Standard May Differ
A percentage on one product page can use a different definition from a percentage on another, and NSY Hair’s order guide allows for this: its density standard may differ from other merchants. Find out what each number measures before it goes into your spreadsheet.
The order guide lists its density levels as percentages, from its lightest level to its heaviest. It makes no claim about how any other seller defines its numbers, and neither does this article. What the order guide’s note establishes is limited: a percentage is a convention each seller applies, so two pages can print one figure and rest on two conventions.
The Definition Question to Send Before Trusting Any Percentage
Send each provider one question before its density percentage goes into your sheet: what is this figure measured against, and where is that definition written down? Keep the answer beside the number.
Picture one printed figure looked up in two sellers’ glossaries. The first glossary defines the percentage against one baseline amount of hair; the second defines it against another. The two pages print the figure identically and describe different amounts of hair on the base. A percentage is always a share of some baseline amount, so when the baselines differ, equal figures describe unequal amounts. The request to make is for the glossary page: the sentence or table where a provider says what its percentages are measured against. A provider that can point to that page has answered the question. With the definition beside it, the figure can go into the sheet.
Read the Hair-Type Label Down to Its Exceptions
A hair-type label summarizes a whole product page, while its exceptions are written at the level of individual colors. A buyer who reads only the headline label learns what holds across the listing. A note written beside the label can alter the answer for one shade, and the shade being ordered is the one that counts.
When the Headline Label Has a Parenthetical and Color Codes
A product page can name one hair type in its headline label and qualify it in a note beside it, and NSY Hair’s product page does both: it labels the hair 100% Indian human hair, then notes that gray is synthetic and that colors #1B65, #1B80, #365, and #380 are human hair.
A hair-type label on a product page works in layers, and each layer answers a different question. The headline label says what the listing is as a whole. The note beside it says which shades differ from that headline. The color code says which of the two answers applies to the shade being ordered. Stop at the color code, because an order is placed at that layer. On a page that names exceptions by color code, those colors are the ones to look up before relying on the headline; on a page that names none, the buyer can ask the provider.
Customizing an Order Takes Items Off the Returnable List
Customizing an order shrinks the list of things a buyer can send back, so the return row of the sheet has to be read for the item type being ordered. Provider terms can differ between a stock item and a custom item on a single page.
A provider’s return terms can differ between a stock item and a custom item, so the return row of the sheet needs one answer for each. Take a single provider and list the exits a buyer has after delivery. A stock item may offer several: sending it back, exchanging it, receiving a refund. A custom item is made to one buyer’s request, so its list can be shorter, and return and exchange may be gone altogether. Four questions fill the row: Is a custom size returnable? How many days does a buyer have to send an item back? Who pays the return shipping and any duties? Is there a handling fee? A provider that answers all four in writing has given the buyer something to put in the cell. Because the exits shrink as an order becomes more custom, the order type is also a return decision, and it should be made before payment. If the order type is undecided, a reader can choose between stock and custom with the full purchase decision in view.
Putting the Framework to Work on Your Shortlist
Applying the three questions to a shortlist takes one sheet, with one column for each provider and one row for each question. A shortlist of hair system providers becomes readable once every column answers identical rows, and the conclusion belongs to the reader who filled them in.
The Sheet: Three Rows, Each With a Place to Look and a Question to Send
Each row of the sheet names a place to look and a question to send, and each column is one provider on the shortlist. Fill a cell from the page first; send the question only when the page has no answer.
| Row | Where to look on the page | Question to send the provider |
|---|---|---|
| Density percentage | Order guide, or the product page where it lists density | What is this percentage measured against, and where is that written down? |
| Hair-type label | Headline label and any note beside it | Which colors differ from the headline label? |
| Custom-order returns | Return policy and the product page | Can a custom size be returned, and who pays shipping and duties? |
Copy the page’s sentence into each cell so the provider’s wording is on the sheet. Treat a cell the pages cannot fill as unknown, because an empty cell tells a buyer nothing about the provider. Send the question from the table, and write the reply into the cell. Rows need not carry equal importance. A buyer planning a custom order may read the returns row first; a buyer choosing a color named in a note may start with the hair-type row. Once all three rows are full for every column, the conclusion is the buyer’s: each column shows what that provider has said about density, hair type, and returns. Before contacting anyone, a reader can open a product listing to try these three rows on.
When Two Providers Answer Differently, Buyers Ask This
I found 120% density at two sellers. Does that mean the two units will look alike?
That turns on how each seller defines its percentage, so I would ask what the figure is measured against before expecting two units to look alike. Two identical figures can describe different amounts of hair.
The definition is the part to pin down. A density percentage is a share of some baseline amount of hair, so two sellers can print one figure and mean different amounts. Only the seller’s written definition says which amount applies.
A product page says 100% human hair, yet gray is listed as synthetic. Did I misread it?
You read it correctly. The headline label speaks for the listing and the note speaks for the exceptions, so I would read the note for the shade I plan to order.
The note is where the exception lives. On a product page, a note beside the headline label lists the shades that differ from it. Reading that note before choosing a shade shows whether the headline applies to that order.
If I order a custom size, can I send it back?
Plan on keeping it: a custom size makes the order a custom product, and returns and exchanges are not available on any custom products from NSY Hair. I would raise any size doubt before paying.
The policy page holds the rest. A custom size puts an order on the custom path, where returns and exchanges are excluded, so the size is the number to get right before payment. A reader who wants the conditions that apply to other items can read one provider’s complete return terms.