{"id":1237,"date":"2025-12-31T03:34:34","date_gmt":"2025-12-31T02:34:34","guid":{"rendered":"https:\/\/nsyhair.com\/fr\/?page_id=1237"},"modified":"2026-10-22T04:21:48","modified_gmt":"2026-10-22T02:21:48","slug":"politique-dexpedition","status":"publish","type":"page","link":"https:\/\/nsyhair.com\/fr\/politique-dexpedition\/","title":{"rendered":"Politique d\u2019Exp\u00e9dition"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\" style=\"margin-top:20px;margin-bottom:20px;font-size:22px\">Politique de livraison<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">NSY Hair exp\u00e9die dans le monde entier avec des transporteurs internationaux comme DHL et FedEx. Nos colis partent de Chine. Nos produits en stock sont pr\u00e9par\u00e9s \u00e0 l&rsquo;avance, ce qui permet un traitement g\u00e9n\u00e9ralement rapide.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:22px\">1. La livraison est-elle gratuite ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La livraison est gratuite dans le monde entier pour tous nos syst\u00e8mes capillaires. Les droits de douane et taxes d&rsquo;importation d\u00e9pendent du pays : voir \u00ab D\u00e9douanement et frais de douane \u00bb plus bas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Commande d&rsquo;accessoires uniquement : les frais de port sont de 29,90 \u20ac \u00e0 59,90 \u20ac pour un colis de moins de 0,5 kg. Au-del\u00e0 de 0,5 kg, un suppl\u00e9ment de 10 \u20ac \u00e0 20 \u20ac s&rsquo;applique pour chaque tranche de 0,5 kg suppl\u00e9mentaire.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:22px\">2. Quels sont les d\u00e9lais de livraison ?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>D\u00e9lai de traitement : <\/strong>1 \u00e0 3 jours ouvr\u00e9s.<\/li>\n\n\n\n<li><strong>D\u00e9lai d&rsquo;exp\u00e9dition<\/strong> (hors d\u00e9lais de d\u00e9douanement, week-ends, jours f\u00e9ri\u00e9s et circonstances impr\u00e9vues) :\n<ul class=\"wp-block-list\">\n<li>\u00c9tats-Unis : 5 \u00e0 15 jours ouvr\u00e9s<\/li>\n\n\n\n<li>Canada : 5 \u00e0 15 jours ouvr\u00e9s<\/li>\n\n\n\n<li>Europe (dont la France) : 5 \u00e0 15 jours ouvr\u00e9s<\/li>\n\n\n\n<li>Afrique : 5 \u00e0 14 jours ouvr\u00e9s<\/li>\n\n\n\n<li>Australie : 5 \u00e0 15 jours ouvr\u00e9s<\/li>\n\n\n\n<li>Reste du monde : 5 \u00e0 15 jours ouvr\u00e9s<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Produits sur mesure : <\/strong>6 \u00e0 9 semaines.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Suivi de votre colis : <a href=\"http:\/\/www.dhl.com\/\" data-type=\"link\" data-id=\"http:\/\/www.dhl.com\/\" target=\"_blank\" rel=\"noopener\">DHL<\/a> \u00b7 <a href=\"https:\/\/www.fedex.com\" data-type=\"link\" data-id=\"https:\/\/www.fedex.com\" target=\"_blank\" rel=\"noopener\">FedEx<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si votre colis est en retard ou n&rsquo;est pas arriv\u00e9, \u00e9crivez-nous \u00e0 <a href=\"mailto:support@nsyhair.com\">support@nsyhair.com<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:22px\">3. Puis-je modifier le mode d&rsquo;exp\u00e9dition ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Une commande ne peut plus \u00eatre modifi\u00e9e une fois le paiement valid\u00e9. Si elle est encore au d\u00e9but de la pr\u00e9paration, nous pourrons peut-\u00eatre modifier le mode d&rsquo;exp\u00e9dition : \u00e9crivez-nous au plus vite \u00e0 <a href=\"mailto:support@nsyhair.com\">support@nsyhair.com<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:22px\">4. Y aura-t-il un num\u00e9ro de suivi ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Oui. Une fois votre commande exp\u00e9di\u00e9e, nous vous envoyons les instructions de suivi \u00e0 votre adresse e-mail. Le num\u00e9ro de suivi peut ne pas \u00eatre actif tout de suite. Si le suivi n&rsquo;affiche aucune mise \u00e0 jour apr\u00e8s 3 jours, contactez-nous \u00e0 <a href=\"mailto:support@nsyhair.com\">support@nsyhair.com<\/a> : nous v\u00e9rifierons et nous nous assurerons que le num\u00e9ro est correct.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:20px\">5. D\u00e9douanement et frais de douane<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>France : <\/strong>les droits de douane, la TVA \u00e0 l&rsquo;importation et les frais de d\u00e9douanement sont inclus dans le prix affich\u00e9. Vous n&rsquo;avez rien \u00e0 r\u00e9gler \u00e0 la livraison, ni au transporteur ni \u00e0 la douane.<\/li>\n\n\n\n<li><strong>\u00c9tats-Unis : <\/strong>les droits de douane sont inclus dans le prix affich\u00e9.<\/li>\n\n\n\n<li><strong>Autres pays : <\/strong>les droits de douane, les taxes d&rsquo;importation et les frais de d\u00e9douanement \u00e9ventuels sont \u00e0 la charge du client et vous sont g\u00e9n\u00e9ralement demand\u00e9s par le transporteur \u00e0 la livraison.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">Pour toute question, \u00e9crivez-nous \u00e0 <a href=\"mailto:support@nsyhair.com\">support@nsyhair.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politique de livraison NSY Hair exp\u00e9die dans le monde entier avec des transporteurs internationaux comme DHL et FedEx. Nos colis [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1237","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/pages\/1237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/comments?post=1237"}],"version-history":[{"count":8,"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/pages\/1237\/revisions"}],"predecessor-version":[{"id":18616,"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/pages\/1237\/revisions\/18616"}],"wp:attachment":[{"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/media?parent=1237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}