{"id":1237,"date":"2025-12-31T03:34:34","date_gmt":"2025-12-31T02:34:34","guid":{"rendered":"https:\/\/nsyhair.com\/fr\/?page_id=1237"},"modified":"2026-04-08T10:12:15","modified_gmt":"2026-04-08T08:12:15","slug":"politique-dexpedition","status":"publish","type":"page","link":"https:\/\/nsyhair.com\/fr\/politique-dexpedition\/","title":{"rendered":"Politique d\u2019Exp\u00e9dition"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\" style=\"margin-top:20px;margin-bottom:20px;font-size:22px\">Politique de Livraison<\/h1>\n\n\n\n<p><strong>nsyhair<\/strong> est un acteur majeur de la vente en ligne \u00e0 l&rsquo;\u00e9chelle internationale. Forts de notre expertise en logistique mondiale, nous exp\u00e9dions nos produits aux quatre coins du globe en partenariat avec les transporteurs leaders tels que <strong>DHL<\/strong> et <strong>FedEx<\/strong>. Gr\u00e2ce \u00e0 notre gestion de stocks anticip\u00e9e, nous garantissons un traitement de commande extr\u00eamement rapide.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:20px\">1. Quels sont les pays b\u00e9n\u00e9ficiant de la livraison gratuite ?<\/h3>\n\n\n\n<p>Nous offrons la <strong>livraison gratuite dans le monde entier<\/strong> pour tous les compl\u00e9ments capillaires (hair systems).<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Commandes d&rsquo;accessoires uniquement :<\/strong> Si votre commande ne contient que des accessoires, les frais de port sont de <strong>29,90 $<\/strong> pour un colis de moins de 0,5 kg. Au-del\u00e0 de 0,5 kg, un suppl\u00e9ment de <strong>10 $<\/strong> sera appliqu\u00e9 pour chaque tranche de 0,5 kg suppl\u00e9mentaire.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:20px\">2. Quels sont les d\u00e9lais de livraison ?<\/h3>\n\n\n\n<p>Les d\u00e9lais varient selon la destination :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>D\u00e9lai de traitement :<\/strong> 1 \u00e0 3 jours ouvr\u00e9s.<\/li>\n\n\n\n<li><strong>D\u00e9lai d&rsquo;exp\u00e9dition<\/strong> (hors d\u00e9lais de d\u00e9douanement, week-ends, jours f\u00e9ri\u00e9s et cas de force majeure) :\n<ul class=\"wp-block-list\">\n<li><strong>\u00c9TATS-UNIS :<\/strong> 5 \u00e0 15 jours ouvr\u00e9s<\/li>\n\n\n\n<li><strong>CANADA :<\/strong> 5 \u00e0 15 jours ouvr\u00e9s<\/li>\n\n\n\n<li><strong>EUROPE :<\/strong> 5 \u00e0 15 jours ouvr\u00e9s<\/li>\n\n\n\n<li><strong>AFRIQUE :<\/strong> 5 \u00e0 14 jours ouvr\u00e9s<\/li>\n\n\n\n<li><strong>AUSTRALIE :<\/strong> 5 \u00e0 15 jours ouvr\u00e9s<\/li>\n\n\n\n<li><strong>Reste du monde :<\/strong> 5 \u00e0 15 jours ouvr\u00e9s<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Produits sur mesure (Custom) :<\/strong> 6 \u00e0 9 semaines.<\/li>\n<\/ul>\n\n\n\n<p><strong>Suivi de votre colis :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/www.dhl.com\/en.html\" target=\"_blank\" rel=\"noreferrer noopener\">DHL<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.fedex.com\" target=\"_blank\" rel=\"noreferrer noopener\">FedEx<\/a><\/li>\n<\/ul>\n\n\n\n<p><em>En cas de retard de livraison ou si vous n&rsquo;avez pas re\u00e7u votre colis, veuillez nous contacter par e-mail : <strong>support@nsyhair.com<\/strong><\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:20px\">3. Puis-je modifier le mode d&rsquo;exp\u00e9dition ?<\/h3>\n\n\n\n<p>Techniquement, une commande ne peut plus \u00eatre modifi\u00e9e une fois le paiement valid\u00e9. Toutefois, si votre commande est encore en phase de pr\u00e9paration, nous pourrons peut-\u00eatre intervenir. Contactez-nous au plus vite \u00e0 <strong>support@nsyhair.com<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:20px\">4. Y aura-t-il un num\u00e9ro de suivi ?<\/h3>\n\n\n\n<p>Oui, un num\u00e9ro de suivi est attribu\u00e9 \u00e0 chaque commande. Une fois votre colis exp\u00e9di\u00e9, vous recevrez les instructions de suivi par e-mail. <em>Note : Il arrive que le num\u00e9ro de suivi ne soit pas actif imm\u00e9diatement. Si aucune mise \u00e0 jour n&rsquo;appara\u00eet apr\u00e8s 3 jours, contactez-nous \u00e0 <strong>support@nsyhair.com<\/strong> pour une v\u00e9rification.<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:20px\">D\u00e9douanement et Frais de Douane<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u00c9tats-Unis :<\/strong> Les droits de douane sont inclus dans le prix.<\/li>\n\n\n\n<li><strong>Autres pays :<\/strong> Pour les livraisons hors \u00c9tats-Unis, les clients sont responsables des frais de d\u00e9douanement et des taxes d&rsquo;importation \u00e9ventuelles.<\/li>\n<\/ul>\n\n\n\n<p style=\"margin-bottom:20px\">Pour toute question compl\u00e9mentaire, notre service client est \u00e0 votre disposition : <strong>support@nsyhair.com<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politique de Livraison nsyhair est un acteur majeur de la vente en ligne \u00e0 l&rsquo;\u00e9chelle internationale. Forts de notre expertise [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1237","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/pages\/1237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/comments?post=1237"}],"version-history":[{"count":4,"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/pages\/1237\/revisions"}],"predecessor-version":[{"id":18299,"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/pages\/1237\/revisions\/18299"}],"wp:attachment":[{"href":"https:\/\/nsyhair.com\/fr\/wp-json\/wp\/v2\/media?parent=1237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}